HGV Servicing & Repairs

Cross Street Commercials Aftermarket services

Driving your business forward — together.

At the heart of what we do is a simple belief: transport solutions should work for you, not the other way around. At Cross Street Commercials we take the time to truly understand your business — its goals, its challenges, and what you need to keep things moving smoothly.

Whether you own a van, a heavy-duty truck or a fleet, we’ll help you find the perfect aftersales experience. But we don’t stop there. We design customised maintenance plans to keep your vehicles running like clockwork, and we offer flexible finance options to ensure the solution is as practical as it is powerful.

The result? A partnership that adds real value to your operations, giving you the confidence to focus on what you do best — running your business.

Maintenance Contracts

Using the latest advancements in truck diagnostic technology and state-of-the-art equipment, we carry out comprehensive vehicle assessments designed to identify existing issues and prevent future problems. Our diagnostic process delivers detailed reports that not only highlight current performance metrics but also provide practical insights to keep your vehicles running efficiently and reliably for the long term.

By closely monitoring engine performance, fuel systems, and other key components, we help you improve overall fuel efficiency, reduce operational costs, and extend the lifespan of your fleet. Our expertise also enables you to better understand fluctuations in fuel expenses, identify the root causes, and implement strategies to manage your fuel budget more effectively.

In addition, we specialise in detecting early warning signs of potential mechanical failures, enabling you to take preventative action before minor faults develop into major breakdowns. Whether you’re managing a single vehicle or a full fleet, our diagnostics service supports smarter decision-making, reduced downtime, and maximum vehicle uptime.

To further streamline your fleet maintenance, we integrate our diagnostic services with the R2C maintenance management system. This robust platform offers real-time tracking of maintenance schedules, compliance status, and full service history—all in one centralised location. With R2C, you gain complete visibility of your fleet’s condition and servicing needs, ensuring nothing is overlooked and your vehicles remain roadworthy, compliant, and operating at peak performance.

Service Contracts

Keep Your Fleet Moving with Our Comprehensive HGV Service Contracts

At Cross Street Commercials, we understand how important it is to keep your vehicles on the road and performing at their best. That’s why we offer tailored HGV service contracts designed to take the stress out of fleet maintenance — so you can focus on running your business while we take care of your lorries.

Our service contracts give you complete peace of mind, offering regular maintenance, safety checks, and compliance inspections, all under one simple agreement. Whether you run a single vehicle or manage a large fleet, we’ll ensure your HGVs are always roadworthy, compliant with DVSA regulations, and running efficiently.

We know that no two businesses are the same, which is why our contracts are flexible and customisable to suit your exact needs — from basic service plans to fully comprehensive packages that include repairs, parts, labour, MOT preparation, and even roadside assistance. With fixed monthly costs, reduced vehicle downtime, and expert maintenance from qualified technicians using high-quality parts, you’re in safe hands.

What sets us apart is our commitment to reliability and customer service. With convenient service locations, quick turnaround times, and transparent terms, we make fleet management simpler and more cost-effective. And as your fleet evolves, your service plan can adapt with it.

Signing up to one of our service contracts means more than just regular maintenance — it’s a long-term partnership focused on keeping your business moving smoothly.

Road Side Assistance

HGV roadside assistance services are designed to support commercial vehicle operators when their trucks or lorries experience breakdowns or emergencies on the road. As a supplier of these services, we understand the unique needs of heavy goods vehicles, and our goal is to ensure that your fleet remains operational with minimal disruption.

When an HGV experiences a breakdown, our service is immediately activated. Our team provides rapid response with the necessary expertise and equipment to handle large vehicles, ensuring that any issue, whether mechanical or electrical, can be addressed effectively. We focus on getting your vehicle back on the road as quickly as possible, whether this involves on-site repairs or the recovery of the vehicle to a nearby service location.

Our service includes delivering fuel to vehicles that have run out, offering flat tire assistance, and providing battery jump-starts when necessary. In addition, we are equipped to perform minor mechanical repairs and diagnostic assessments directly on-site, saving time and preventing the need for a lengthy tow.

In the event that a repair cannot be completed on the spot, we offer towing services with specialized recovery vehicles that are fully equipped to handle heavy-duty trucks and trailers. Our aim is to minimize downtime by ensuring that your fleet gets back to business swiftly.

Furthermore, our HGV roadside assistance operates 24/7, ensuring that drivers are never stranded, no matter the time of day or the location. We take pride in offering a service that allows fleet operators to maintain the efficiency of their operations, reducing the impact of unforeseen breakdowns on their schedules.

With our roadside assistance, fleet owners can rest assured knowing that their drivers will receive expert support when it’s needed most, keeping operations running smoothly even in challenging situations.

Fixed Price Servicing

In addition to our comprehensive service contracts, we also provide fixed-price servicing for both Heavy Goods Vehicles (HGVs) and Light Commercial Vehicles (LCVs) across a wide range of manufacturers. Our offering ensures that fleet operators can benefit from transparent pricing and peace of mind, knowing exactly what the cost will be upfront, without the worry of unexpected charges.

Our team of highly trained and experienced technicians is at the core of our service. Each member is equipped with in-depth knowledge of HGVs and LCVs, backed by continuous training to stay current with industry advancements and manufacturer-specific requirements. This expertise enables us to accurately diagnose and address a wide range of mechanical, electrical, and system-related issues that may arise with these vehicles.

To ensure the highest standards of service, we utilise the latest diagnostic tools and equipment. These cutting-edge technologies allow our technicians to quickly and efficiently pinpoint the root cause of any problem, whether it’s engine trouble, electrical faults, or performance issues. With these tools, we can provide precise solutions that minimise downtime and avoid unnecessary repairs, all while maintaining the integrity and safety of the vehicle.

Our fixed-price servicing packages are designed to offer both flexibility and reliability. No matter the make or model of your HGV or LCV, our service covers a broad spectrum of brands and vehicles, giving fleet owners and operators the confidence that their vehicles are in expert hands. We pride ourselves on delivering top-tier service at a fair, pre-agreed price, eliminating any surprises when it comes to billing and ensuring that the cost of maintenance is predictable and manageable for your business.

HGV Servicing

Cross Street Commercials offers a comprehensive selection of top-tier HGV servicing options, carefully designed to keep your fleet in excellent condition and running at optimal performance. Our services are tailored to meet the specific needs of each vehicle, ensuring that all aspects of your fleet—whether it’s routine maintenance, urgent repairs, or specialised services—are addressed with precision and expertise. By choosing Cross Street Commercials, you can reduce the risk of unexpected breakdowns, minimise downtime, and extend the lifespan of your vehicles.

We understand how important it is for your business to have a reliable fleet that operates smoothly, and our team of skilled professionals is committed to providing high-quality, dependable solutions that ensure your trucks are always roadworthy and efficient. From regular servicing to advanced diagnostics and compliance checks, we work closely with you to maintain the safety and performance of your vehicles, all while supporting your business needs with flexible and efficient service options. At Cross Street Commercials, we prioritise your fleet’s reliability, ensuring it stays on the road longer and operates more cost-effectively.

HGV Repairs

HGV repairs are an essential part of the services offered, requiring specific expertise, tools, and equipment to ensure these large vehicles are properly fixed and maintained. An HGV repair involves a wide range of tasks, from simple maintenance to more complex repairs involving mechanical, electrical, and bodywork issues, all aimed at keeping the vehicle safe, efficient, and legally compliant.

When an HGV is brought to Cross Street Commercials for repairs, the first step is usually a full inspection and diagnostic check. This helps the mechanics identify the exact cause of any problems the vehicle might be facing, whether it’s engine trouble, brake failure, suspension issues, or electrical faults. Due to the complexity of HGVs, this stage often involves using advanced diagnostic tools that connect with the vehicle’s onboard computer systems to precisely detect the issue.

Once the problem has been identified, your service advisor will prepare a detailed repair plan. This may include replacing broken parts like the engine, transmission, or brakes, or fixing the electrical system. For example, if a truck has a problem with its brakes, the garage might replace the brake pads, fix brake lines, or repair the drum system. If the engine is the issue, repairs could range from replacing small components like fuel injectors to larger parts such as the turbocharger or fuel pump.

Cross Street Commercials also have an auto-electrician to diagnose all electrical issues, which are becoming more common as modern vehicles rely heavily on technology. HGVs today often have sophisticated electrical systems to manage everything from lights and signals to safety features and automated systems.

Offering HGV repairs means providing fast, high-quality services to ensure minimal downtime for the vehicle. Since HGVs are crucial for businesses, particularly in transport and logistics, any time spent off the road due to breakdowns or repairs can be costly. Cross Street Commercials, therefore, often offer emergency repair services to help businesses get their vehicles back on track as quickly as possible.

MOT Testing

Cross Street Commercials handles the preparation and coordination of the MOT, but the actual inspection is completed at a DVSA-approved MOT testing station.

Our IRTEC Qualified technicians carry out a thorough pre-MOT inspection. This involves checking all key areas of the vehicle—such as brakes, suspension, steering, lights, tyres, emissions, and general roadworthiness—to identify and fix any faults that could lead to a failed test. If any issues are found during the pre-check, our service advisor will discuss them with the customer and complete any required repairs before taking the vehicle for the official test.

Once the HGV is ready, Cross Street Commercials arrange transport to the authorised testing facility. In many cases, we will drive the vehicle to the test centre on behalf of the customer. This is especially useful for operators who don’t have time or capacity to take the vehicle themselves.

At the MOT testing station, a DVSA-certified tester carries out the inspection. Our drivers role is to liaise with the testing station, manage the booking, and ensure all necessary paperwork and vehicle documentation is in order. Once the test is complete, the results are sent back to the service advisor, and the customer is informed of the outcome.

Offering this service adds value and builds trust with customers, particularly fleet operators and business owners who rely on efficient, reliable vehicle management.

Get in Touch Today

At Cross Street Garage, we pride ourselves on delivering high-quality services with a focus on customer satisfaction. Whether it’s your brakes, exhaust, or air conditioning, we aim to get your vehicle back in perfect working order. Our goal is to keep your vehicle running safely and efficiently so you can enjoy a smooth, worry-free drive.